Shipping policy
- At ISHATVAM, we take great care in delivering your products to you, and we partner only with reputed national couriers. Shipping charges, if any will be displayed during check out.
- Because each craftsman and artisan’s process is unique, shipping times may vary. Look for shipping info on the product page for individual shipping times. For all products, the standard delivery time is 21 working days. This may vary at times and a notification will be shared with you. Ready to ship products can be delivered in 3-7 days based on the pin code shared.
- Our courier partners will be able to deliver the shipment to you between Monday through Saturday: 9 am to 6 pm. Working days exclude public holidays and Sundays. Delivery time is subject to factors beyond our control including unexpected travel delays from our courier partners and transporters due to weather conditions and strikes.
- Address change will be accepted only if an order has not been shipped. Address change is only possible if the new location is within the same state.
- As soon as your package ships, we will email you your package tracking information.
- We will deliver standard items in 5-7 days. In case of stock updation and customisation, it will take 21 days.